In Part 3 of our series ‘A brief chat with… ‘, we spoke to our Dutch colleague Wilco Rikken. He is our European rental Desk Manager and works at our branch in Ridderkerk, Netherlands. He talks about our internal developments and how it will improve our customer service.
Short read 3-4 mins/3-4 minutes available in English (page 6)
Interview – Wilco Rikken – Service (NL and ENG)
Interview-Niels van der Breggen- Strategy